Around the holidays, quick-serve restaurants can see an increase in claims. The reason for increased claims vary, but seasonal celebrations, weather and economic issues all play a part. Fast food restaurant holiday claims can cause stress and worry at a time that is already hectic and stressful. For quick-serve restaurants, we often see an increase [...]
There are unique challenges when it comes to reducing employee theft at quick-service restaurants. Margins are thin, turnover is high, and almost everything is a consumable. While many businesses focus on external theft, restaurants face a significant risk from their own employees. According to the National Restaurant Association, up to 75% of inventory shortages and [...]
You may have noticed that demand in the food delivery industry is exploding. Even before COVID-19, more and more consumers were ordering delivery. With new health and safety guidelines, most quick service restaurants are considering adding delivery service or working with third-party delivery services such as DoorDash and Uber Eats. But it's important to understand [...]
A key component of running a business is managing risk. By evaluating, updating and maintaining your risk management program, you can help ensure the safety of customers and employees and reduce the chances of your business experiencing a serious accident or a liability lawsuit. Developing a Risk Management Program for Your Business A successful risk [...]
Parking lot improvements can make a big difference for the customer experience and curb appeal of your restaurant business. Every parking lot poses a risk for cars, pedestrians and property, as customers and employees can be involved in accidents and cause damage. Improperly maintained parking lots may pose an increased risk for your business. However, [...]
While you hope your franchise will not face severe weather during hurricane season, it always pays to be prepared. The average hurricane season has 14 named storms, seven hurricanes and three major hurricanes. While direct hurricane damage may not impact a majority of franchises in the United States, indirect factors could impact your business such [...]
As a franchise owner, you know that things don't always go according to plan. Success in the restaurant industry always involves some amount of risk. Discover how building a successful risk management program for your franchise can help manage those risks, better protect your employees and guests from harm and shield your business from associated [...]
As business cycles ebb and flow, companies must make important decisions about hiring and firing. By taking the right actions as an employer, you can improve your workplace culture and productivity with new hires, and ease transitions for employees after separation. However, it's important to recognize the risk that employment practices carry for your business. [...]
Slips, trips and falls are a leading cause of workers’ compensation and general liability claims. For your employees, slips, trips and falls are the third most common type of occupational injury. On average, these injuries account for 12 days of work missed for employees and are very costly to companies. In fact, the average workers’ [...]