Employment practices refers to the part of your business that deals with hiring, firing and everyday workplace interactions. Employment practices liability claims alleging workplace discrimination or sexual harassment are increasingly common. In fact, the restaurant industry experiences more claims of misconduct than any other, according to the Harvard Business Review. With as many as 90% [...]
Slips and trips are a leading cause of injury at fast food restaurants across the country, and both restaurant employees and dining guests are at risk. Some slip hazards in restaurants could result in anything from a few bruises to serious injury or death. While such severe outcomes are unusual, the stakes are too high [...]
Over the last few years, franchises have become a favorite target of cyber criminals. Hackers have stolen password credentials, franchise business records and customer credit card data from some of the biggest names in the industry. The consequences of a hack are serious. Claims and legal fees routinely cost businesses more than $1 million and [...]
To say things have changed over the last year is a bit of an understatement—change has swept through every industry, including insurance. Many food and beverage clients have been asked to do the impossible—and succeeded, continuing to stay afloat in an often ambiguous and shifting environment. As a business owner, your focus continues to be [...]
Around the holidays, quick-serve restaurants can see an increase in claims. The reason for increased claims vary, but seasonal celebrations, weather and economic issues all play a part. Fast food restaurant holiday claims can cause stress and worry at a time that is already hectic and stressful. For quick-serve restaurants, we often see an increase [...]
There are unique challenges when it comes to reducing employee theft at quick-service restaurants. Margins are thin, turnover is high, and almost everything is a consumable. While many businesses focus on external theft, restaurants face a significant risk from their own employees. According to the National Restaurant Association, up to 75% of inventory shortages and [...]
You may have noticed that demand in the food delivery industry is exploding. Even before COVID-19, more and more consumers were ordering delivery. With new health and safety guidelines, most quick service restaurants are considering adding delivery service or working with third-party delivery services such as DoorDash and Uber Eats. But it's important to understand [...]
A key component of running a business is managing risk. By evaluating, updating and maintaining your risk management program, you can help ensure the safety of customers and employees and reduce the chances of your business experiencing a serious accident or a liability lawsuit. Developing a Risk Management Program for Your Business A successful risk [...]
Parking lot improvements can make a big difference for the customer experience and curb appeal of your restaurant business. Every parking lot poses a risk for cars, pedestrians and property, as customers and employees can be involved in accidents and cause damage. Improperly maintained parking lots may pose an increased risk for your business. However, [...]
While you hope your franchise will not face severe weather during hurricane season, it always pays to be prepared. The average hurricane season has 14 named storms, seven hurricanes and three major hurricanes. While direct hurricane damage may not impact a majority of franchises in the United States, indirect factors could impact your business such [...]